Privacy Policy

This Privacy Policy describes how personal information when you visit or make a purchase at www.nahlaskincare.com (the "Site") is collected, used and shared.

WHAT INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information, including your name, billing address, shipping address, email address, payment information (including credit card numbers) and phone number. We refer to this information as “Order Information.”

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect to fulfill orders placed through the Site, including processing your payment information, coordinating shipping and providing you with order confirmations and shipment notifications. We may also use this information to a. communicate with you, b. asses orders for potential fraud/risk or c. based on the preferences you’ve shared, provide you with in-house marketing communications such as company newsletters. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.) If you communicate with us by e-mail, post comments to our blog or otherwise complete online forms or surveys, any information provided in such communications may be collected as personal information. You always have the option not to provide the information we request. If you choose not to provide the information we request, you can still visit our site, but you may be unable to access certain information, services or place orders.

HOW WE GET YOUR CONSENT TO USE YOUR INFORMATION

When you provide us with personal information to complete a transaction, place an order, submit your credit card for billing purposes, arrange for shipment or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you by reaching us at hello@nahlaskincare.com and we will update your preferences as soon as is reasonably practicable.

SHARING YOUR PERSONAL INFORMATION

NAHLA does not share your personal information to any unaffiliated third parties for their use in marketing to you. We want you to feel safe and secure when you shop with us and we take your privacy seriously. Your information is only shared with third party affiliates for the purposes of fulfilling your orders, understanding how customers use our site and optimizing the online customer experience. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy). We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies prior to completing your transaction so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service or payment provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

COOKIES

A “cookie” is a bit of data sent by a website through the browser to the computer of the user visiting the site, and enables our sites to return the results the browser expects. We may use temporary, session-specific cookies to ensure visits to our sites is smooth and customized for the visitor – for example, to control the display of ads, to track usage patterns on our sites, to deliver editorial content, and to record registration and personalization information. Such cookies allow us to provide a visitor’s browser with information tailored to the visitor’s preferences and needs. We also may use permanent or persistent cookies that remain on a visitor’s computer after the visitor leaves our sites. We use this data on an anonymous basis and we do not correlate this information with personal data of any user.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

NON-US USERS

This Site is operated in the United States. If you are located in the European Union or elsewhere outside of the United States, please be aware that any information you provided to us will be transferred to the United States. By using our Site, participating in any of our services and/or providing us with your information, you consent to this transfer and to our collection and use of your information as set forth above.

CHANGES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS & CONTACT INFORMATION

If you would like more information about our privacy practices, have questions or would like to make a complaint, please contact us by e‑mail at hello@nahlabeauty.com